We all know the last year or so has been a bit bonkers. It’s affected so many lives and businesses. Even some big businesses have failed. And sadly we’ve been caught up in that too.
The tech provider behind our membership platform filed for Chapter 11. If you’re not down on your American business speak that means they’ve gone out of business.
Let’s just say we didn’t get much sleep at All Things Arb HQ last night.
We chose this company as they were a well-known secure provider. And we spent hours in testing and development to give you the user-friendly system you deserve.
So, it means starting from scratch again. We’ll talk you through what happens next.
What happens now?
Print only subscriber?
If you’re a print-only subscriber, nothing is going to change for you. You can ignore this email or send us some cake to console ourselves with.
If you’re a digital or digital+print subscriber you won’t be able to log into the website. We’re working like hamsters who’ve had too much espresso to get it up and running again. But it might take a few days as we want to make sure we find the right platform and get it all running smoothly.
Did a Russian hacker get hold of my data?
No. Your data is stored remotely on our fully encrypted servers. Our membership system and All Things Arb never see any of your payment information.
A sorry and a thankyou – free stuff
We know this is all a bit rubbish so if you’re an annual subscriber we’ll add 60 days for zero pence to your plan. And monthly? You’ll get an extra 30 days free.
And we don’t want anyone to miss out so anyone can access all our website content for free for the next few days. If you’re a non-subscriber this is a great chance to have a poke around without the paywall.
We’re seeing this as an opportunity to find an even bigger and better system for you guys, we appreciate your patience and if you have any questions at all drop me a line at firstname.lastname@example.org